Emergerms Canada Privacy Policy
Effective Date: July 20, 2025
1. Introduction
Welcome to Emergerms Canada (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, mobile app, or services (collectively, “Services”).
2. Information We Collect
(a) Personal Information You Provide
Account & Registration: Name, email, phone number, address, date of birth.
Payment Details: Credit/debit card number, billing address (via secure payment processor).
Support & Communications: When you contact us, we collect your messages, phone numbers, and email content.
User Content: Reviews, feedback, uploaded documents or photos.
(b) Automatically Collected Information
Usage Data: IP address, browser type, operating system, pages viewed, time stamps, log data.
Device Information: Device type, unique identifiers, browser settings.
Cookies & Similar Technologies: Track preferences, login sessions, analytics, ads.
(c) Third‑Party Sources
We may combine information from public sources (e.g., social media APIs, directories) or affiliates.
3. How We Use Your Information
We may use your information to:
Deliver and improve our Services.
Create and manage your account.
Process payments and billing.
Send transactional communications and notifications.
Provide customer support.
Personalize your experience, including content and ads.
Conduct technical analysis and troubleshoot issues.
Comply with legal obligations and defend our rights.
4. Sharing of Personal Data
(a) Service Providers & Partners
We may share data with third‑party vendors for operations (e.g., hosting, payment processing, analytics).
(b) Legal & Safety
We may disclose data when required by law, court order, or to law enforcement. Also, if we believe there’s risk to an individual’s rights, safety, or property.
(c) Business Transfers
If Emergerms Canada is involved in a merger, acquisition, or sale, personal data may be transferred to new owners.
5. Cookies & Tracking
We use cookies and tracking tools (e.g., Google Analytics, Facebook Pixel) to understand and improve user experience, support login/authentication, and deliver targeted ads. You can manage or disable cookies through your browser, but doing so may limit the Services’ functionality.
6. Data Retention
We keep personal information only as long as needed to fulfill the purposes outlined above, comply with legal requirements, or resolve disputes. After that, we delete, anonymize, or securely archive it.
7. Data Security
We implement industry‑standard security measures (SSL/TLS, encryption, access controls, regular audits) to protect your personal data. However, no method is completely secure—you share data at your own risk.
8. Your Rights & Choices
(a) Access & Correction
You have the right to review and correct your personal information via your account or by contacting us.
(b) Data Portability & Erasure
Upon request, we’ll provide your data in a portable format or delete it, unless legal obligations prevent disposal.
(c) Withdraw Consent & Opt-Out
You can withdraw consent for marketing and targeted ads anytime. You can also disable cookies or opt out of analytics tools.
(d) Do‑Not‑Track
We do not honor DNT browser signals but provide controls within our Services to manage data collection.
9. Children’s Privacy
Our Services are not intended for users under 13. We do not knowingly collect personal data from minors. If we learn we have, we will promptly delete it.
10. International Data Transfers
Your data may be stored or processed in Canada or other countries. We apply safeguards (e.g., standard contractual clauses) to comply with applicable privacy laws.
11. Third‑Party Links & Advertising
Our Services may contain links to third-party sites or ads. We’re not responsible for their privacy practices. Please review those policies directly.
12. Changes to this Privacy Policy
We may update this policy occasionally—changes become effective upon posting with a new “Effective Date.” We’ll notify you for material updates via email or site notifications. Your continued use post-changes means you accept them.
13. Contact Us
For questions, requests, or complaints, please contact us:
Email: [email protected]
Address: Emergerms Canada, [Street Address], [City], [Province], Canada
We aim to respond to all requests within 30 days.